What is Low Code? The Complete Development Guide

It's a modern approach to software development that utilises little to no computer coding

Low code is more than a development buzzword. It's an alternative approach to traditional software development that is visual instead of manual. With a low-code development platform, teams can use friendly graphical user interfaces (GUIs) - think “drag and drop” and “point and click” - to customise apps.

Since specialised software knowledge isn't needed, business users can use clicks to support professional developers in creating the custom applications and workflows your customers, employees, and partners need.

By bringing app development down to Earth, low code closes the gap between IT and the rest of the business. Product managers and marketers can take a more active role in app development, for example. In turn, IT departments can create more bandwidth for other technical priorities. Meanwhile, the spread of software development from root to branch can pave the way for a more profound digital transformation across the business.

But that doesn’t mean low-code platforms are child’s play. In fact, even very experienced software developers love working with low code. Now, your enterprise can:

• Differentiate itself from its competitors
• Get products and services to market faster
• Reduce costs
• Maximise human resources
• Be more agile and adaptable
• Protect sensitive data
• Improve the customer experience
• Accelerate digital transformation

Before you travel too far down the low-code path, it’s essential to understand more precisely what low code is and how it works. An excellent place to start is with the phrase itself.

“On average, 41% of employees in an organisation are business technologists — that is, employees who report outside of IT departments and create technology or analytics capabilities for internal or external business use. LCAPs (low-code application platforms) empower diverse fusion teams to deliver innovation.”

Gartner, Magic Quadrant
For Enterprise Low-Code Application Platforms, 20 September 2021
Jason Wong, Kimihiko Iijima, Adrian Leow, Akash Jain, and Paul Vincent

If you’re researching low code, you might also come across the terms “no code” or “zero code.” Low-code and no-code platforms still use code. It’s just that you might not see it. With a low-code development platform, you can see the code, but you don’t have to write it yourself. You can drag and drop chunks of pre-written code to add functions and features to your app automatically. And then, if you want to, you can add custom code on top to enhance your app and differentiate it.

With a no-code development platform, you can neither see the code nor customise it. Instead of the underlying programming, you’re dragging and dropping final components — a button, for example, or a form.

The right solution provides both your business and professional developers with the tools they need to create apps and workflows quickly.

"By 2025, 70% of new applications developed by enterprises will use low-code or no-code technologies, up from less than 25% in 2020."

Gartner LCAP Report 2021

Next, we want to show you why businesses are using low code to accelerate their digital transformations and deliver cost-effective solutions quickly.

Low code aligns IT and business

Low-code development platforms will be a $187 billion global market by 2030, up from $10.3 billion in 2019. So if your organisation isn't using low code yet, there's a good chance it will be soon.

One of the most exciting aspects of low code is how it democratises software development. It bypasses complicated programming languages so that even non-technical users can create applications. That makes low code compelling not only from a tactical standpoint, but also from a strategic one. In fact, 100% of enterprises that use them say low- and no-code development platforms have generated positive ROI, according to KPMG.

At the end of the day, that means IT leaders can deliver more and faster benefits to employees, partners and customers.

As early as 2012 McKinsey¹ reported that “large IT projects run 45 percent over budget and 7 percent over time while delivering 56 percent less value than predicted,” with “every additional year spent on the project increasing cost overruns by 15 percent.” The current reality sees businesses developing more apps, more often, and on a larger scale than ever. With this in mind, companies will need a reliable tool that helps them meet delivery and stick to their budgets.

¹_{McKinsey, “Delivering large-scale IT projects on time, on budget, and on value,” 2012}

Even with the growth of low-code development platforms, the U.S. Bureau of Labor Statistics foresees a 22% increase in software developer jobs by 2030. Demand for software developers is so high that there are more jobs available than coders to fill them. In that case, low-code platforms can be a critical business enabler. Because there’s no coding expertise required, virtually any employee can use low-code tools to create apps.

That means companies can be more strategic with their human capital, which can fortify them in competitive hiring markets. For example, companies can use low code to put app development in the hands of business users. That gives IT staff the ability to tackle innovation projects that might otherwise end up backlogged, and ensures that the business continues to create value with apps regardless of available IT resources.

With a low-code platform, you can create applications much faster compared to traditional software development — sometimes in a matter of hours or even minutes.

When you can create and deploy apps quickly, it means you can launch new products and services ahead of your competition. Likewise, it means you can accelerate digital transformation initiatives that might make your business more intelligent, efficient, and responsive to its customers. Companies can implement user feedback and refine products faster because low code allows you to iterate quickly for continuous improvement.

The reason low code is faster than traditional software development is that it's also more efficient. Low-code platforms feature automated processes to ensure precision and quality. That means there's less chance for human coding error.

Software developers can streamline their workflows with drag and drop instead of hand-coding. Developers don't have to reinvent the wheel thanks to reusable templates and prebuilt components, which are significant features of low-code development platforms. This means they can complete more apps than your competitors in less time.

Business users are attracted to the step-by-step guidance low code gives them. From the first click to sending their finished app to the cloud, low code ensures they don't miss a thing. Along the way, they can add pre-coded processes, logic, and data models with the click of a mouse. Suppose they want to customise their app's look or function beyond what's available? In that case, they can partner with a programmer to create and incorporate custom code that's needed. Interoperability is built-in to low code — apps often integrate well with enterprise data, systems, and web services. For this reason, low-code platforms can be a technical bridge as well as a cultural one.

Traditional methods of building with code often take a long time and require big-dollar investments. In 2021, Infoworld magazine reported that even “simple consumer applications built from scratch in native code take anywhere from six to 25 months (average 12 months), so simple native applications are likely to cost about $72K to develop.”

Because low code has pre-built components that are standardised and tested out-of-the-box, this can lead to apps with fewer bugs and integration issues. Companies using low code can expect to spend less on app maintenance and troubleshooting, along with the labor to address these issues. Finally, many low-code development platforms are cloud-based. So, companies can reduce spending on on-premise infrastructure, too.

Low-code development platforms have many advantages over traditional software development. But they also have at least one leg up over their no-code siblings: customisation.

Businesses can pair pre-built components with handwritten code to create unique, customised apps that take advantage of low code's time and cost-saving shortcuts.

Not all business problems are solved with low-code or no-code tools, which is why flexibility is vital. You can extend with code and integrate with existing data as the complexity level rises.

Trust and transparency are the foundations of a secure low-code platform. When you build an app on a low-code platform, the vendor has typically vetted its prebuilt code for vulnerabilities. Therefore they can ensure the technical quality of apps built with its tools. If the solution is cloud-based, the vendor typically has baked platform security into its cloud infrastructure to protect your apps and data.

Keep your environment secure in a work-from-anywhere world with low code:

• Help everyone in your organisation understand their role in security
• Equip your company with resources that eliminate virtual vulnerabilities
• Allow IT and business to work together to find effective ways of protecting data
• Download the IT Guide to Data Security and Governance

Low code is a flexible platform that lets you build what the market needs.

With low code, you can take any business problem and create a set of pages using drag-and-drop tools that directly solve your business needs. Low-code development platforms are versatile enough to build game-changing experiences, including:

• Operational efficiency applications
• Employee Engagement applications
• Process automation applications
• Customer Engagement applications
• Workplace applications
• Data management applications
• Line of business applications
• Legacy modernisation applications

"When we need fast development — especially mobile apps, the low-code platform comes in handy. It allows the Business Analysts with very low development experience to customise the apps with some minor tweaking."

IT Decision Maker at a Professional Services Company

The potential doesn’t end with business applications. With some low-code platforms, you can create everything from smart forms to full-blown webpages. Things move fast. The market is constantly changing, and every business is unique. The right low-code platform helps enterprises keep up with the increasing demands of their employees, customers, and partners. As a result, every industry can benefit from low code.

Customers expect a seamless process from opening new accounts to getting quick support. With low code, companies are using digital process automation to speed up frequent customer transactions. For example, Canada Life automated its manual processes for their customers such as disputing transactions or checking credit scores.

“We use low code for a billing application which sends bills to customers. It's a mission-critical application for us with frequent updates. We utilise low code to be able to deliver the features to production quickly.”

IT Decision Maker at a Utilities Customer

Standards for quality customer experience are continuously being redefined for all organisations, including the government. With low code, companies can build self-service portals for their customers to access the information they need quickly. With a shrinking workforce and budget, the City of Chicago created an online portal that reduced their service calls by 70%, improving the front-end customer experience.

Customers require up-to-date, medical information that makes them feel safe. Low code can create tools to track vaccination rates and manage supply chain concerns. For example, the UC Berkeley-Innovative Genomics Institute used low-code to build a patient-provider portal site to facilitate COVID vaccine testing in one day.

Growing companies rely on their sales teams to maintain the momentum. Low code can provide sales reps with the customer data they need to personalise interactions and win deals. And Vodafone did just that by providing their representatives with mobile access and AI that reduced the time to close a deal by 12%.

Seek out a flexible tool for change.

The right low-code platform needs to be easy to adopt and must have a convincing experience that gets users up to speed fast. Before we share what to look for in a low-code platform, we should also talk about knowing when to look. If you’re starting to see a consistent increase in the number of development requests, adopting a low-code platform could help you prevent an IT backlog. Alternatively, suppose you anticipate a significant growth period and want to add capabilities. In that case, low code can help your business be ready to level up.

You know your business and what your customers, employees, and partners need better than anyone. The features that matter most are those that move your business forward. You may not need every feature and functionality, but any platform you’re considering should be able to work with the systems you already have.

The app landscape is evolving quickly. To ensure that your apps remain relevant, stable, and secure, seek partners with a large customer base and a long track record. These are indicators of continued platform investment and future business viability.

Low code embraces innovation

Free up your teams to think about the experience they want to deliver rather than worry about how they’ll build it. Apps and workflows built primarily on native code often prove challenging to change or update over time. Yet, businesses need to pivot quickly without breaking much code. You can inspire your business and professional developers to innovate and create the experiences they need by providing them with a low-code platform.

“Low code made the development time much faster, because we don't have to have these handoffs between IT and users. But most importantly, it really helped us boost adoption because the customer success reps knew we could personalise the system in the way they wanted. It felt like they were co-creating it with us.”

Software Specialist at Autodesk

Low code delivers lots of inspiration, but that only happens after you’ve chosen the right platform to fit your company’s needs. The ideal framework provides these key features:

• Performance — a fast, responsive user experiences
• Click to build apps and workflows (drag-and-drop tools)
• Low code that extends to custom code
• Integration with your data and systems
• Security, privacy, and governance controls
• AI and low-code automation tools to streamline complex workflows quickly
• Analytics
• Support for common third-party development

A robust low-code platform delivers on the digital experiences your business needs to grow. For IT leaders, the result isn’t just increased efficiency, it’s the increased ability to build solutions that impact your business.

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