E-commerce

Transform your community into an inclusive place to do business. Create new ways for customers to discover, research, and buy products — all in one branded, mobile, and social environment.

 
 

Create new opportunities for purchase.

Putting your product in the right place, at the right time can increase customer satisfaction — and your revenue. Connect with customers when they’re discovering and discussing your product in their social feed. If they like what they see, they can buy with just a click.

Why we built a Salesforce community: Pono Music

 

Enable customers to sell for you.

Let your customers be your biggest product evangelists. Their recommendations on accessories and upgrades are invaluable. When you allow them to buy directly in discussion groups, they can help you upsell, becoming your partners in profit.

Set up shop quickly and easily.

Coming soon: Lightning Components from our e-commerce partners will be available on AppExchange. You’ll be able to build an e-commerce website into Experience Cloud with drag-and-drop ease using Community Builder. Create an all-in-one highly tailored and branded mobile customer experience.

See what Experience Cloud can do for you.

Discover how to add more community to your business.