Which digital experience platform (DXP) solutions are right for you?
Quickly launch business solutions for your partners, customers, and employees in any industry.
Partner Relationship Management
You need to:
Quickly onboard channel partners, win their satisfaction, and boost partner-generated sales revenues.
How Salesforce can help:
Simplify partner sales recruitment, onboarding, and management with the Partner Central template. Use distributed marketing, lead distribution, deal registration, market development funds, and other features to enhance partner satisfaction and increase revenue. Customise channel structure with programs and levels for optimum channel management.
Customer Service
You need to:
Boost customer happiness and trust, increase call centre productivity, and reduce costs.
How Salesforce can help:
Give customers everything they need at every stage of their journey, from onboarding to long-term loyalty. Answer common questions when you embed Salesforce knowledge into a help centre. Easily manage account information by integrating processes and data from Salesforce and other sources. Create engaging online forums to help customers solve each other’s issues.
B2B Commerce
You need to:
Get to market quickly, generate online revenue fast, and work with a mobile-ready storefront.
How Salesforce can help:
Quickly establish a successful user experience for any commerce model that allows customers to combine effective self-service and ordering from any device, at any time.
External Apps and Portals
You need to:
Build a custom experience with more functionality and specialised apps to your ecosystem. Templates don’t cover your needs, but you still need a beautiful experience that you can launch — now.
How Salesforce can help:
Build completely custom solutions and apps unique to your business with the Lightning Experience Builder. Create customised experiences with additional platform capabilities, like custom objects, API calls, and file and data storage.
Find industry solutions from our partners.
Deploy digital experiences faster with Lightning Bolts: industry-specific experiences built by our ecosystem of partners. Lightning Bolts contain industry process flows, app, and components that integrate seamlessly into your experience and with the Salesforce Platform.
Industries we cover:
Communications
Consumer Goods
Financial Services
Government
Healthcare and Life Sciences
Higher Education
Manufacturing
Media
Retail
Travel and Hospitality