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MAKE SELF-SERVICE EASY

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    Self-service communities.

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    Get help on the go.

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    Quickly find answers.

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    Find relevant content.

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    Engage in discussions.

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    Contact support.

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    Get updates.

  • Self-service communities.

    1. Self-service communities.

    Make it easy for customers to help themselves. Quickly create a branded community for customers to get answers from peers, knowledge bases, or support teams, anytime.

  • Get help on the go.

    2. Get help on the go.

    Give customers the option to find help whenever and wherever they need it with a personalised community experience on any mobile device.

  • Quickly find answers.

    3. Quickly find answers.

    Customers searching for answers can easily find related articles or similar questions to help themselves — deflecting them from your support team.

  • Find relevant content.

    4. Find relevant content.

    Share rich informational articles with the community so customers can help themselves — even answer questions before they’re asked with a list of trending articles.

  • Engage in discussions.

    5. Engage in discussions.

    Find answers by asking the community — see if a question has already been asked and which answer moderators consider the best.

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    If you have questions about which product is right for your business, give us a call. We’re standing by, ready with answers.

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  • Contact support.

    6. Contact support.

    Make sure every question gets answered by giving customers the option to contact support when they need to.

  • Get updates.

    7. Get updates.

    Finally, customers can view and update all of their cases at any time.

    Finish
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