The Complete Guide to HR Service

AI-powered employee technology is changing the way we work, giving HR teams and employees more time for meaningful work.

Salesforce mascot Einstein showcasing the title slide of the State of Service report.

Dig into our latest customer service research.

High-performing service organisations are using data and AI to generate revenue while cutting costs — without sacrificing the customer experience. Find out how in the 6th edition of the State of Service report.

Join the Serviceblazer Community on Slack

Join the Serviceblazer Community on Slack

It's an exclusive meeting place, just for service professionals. From customer service to field service, the Serviceblazer Community is where peers grow, learn and celebrate everything service.

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Meet the new AI customer service agents

Learn how AI customer service agents bring autonomous solutions to both customers and service reps.

Improve employee experience with AI

AI helps you to deliver efficient employee service and give HR team members more time for meaningful work.