Running your business requires sophisticated solutions.

Who can help?

The Signature Success Plan helps you get the most value from Salesforce with insights and recommendations from your Customer Success Score, the deepest level of partnership, and the fastest support, provided by our Salesforce-certified experts.*
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*Includes all features of the Premier Success Plan.
Graphic showing additive nature of Success Plans across Standard, Premier, & Signature.
 

Run at peak performance, every day.

Receive proactive, personalised guidance from Salesforce experts.
 

Experience proactive, personalised expertise.

The right insights at the right time can make all the difference. Collaborate with our top experts and use innovative tools like the Customer Success Score and Proactive Monitoring to stay agile.
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Designated
Customer Success Manager

Collaborate with your designated Customer Success Manager, your single point of contact and advocate who delivers proactive expertise and personalised recommendations, tailored to your business.

Personalised trends and insights

Improve your Salesforce success with insights and recommendations on product adoption, customer engagement, and technical health, powered by your Customer Success Score.

Proactive services

Prevent potential risks with 24/7 Proactive Monitoring, including alerts on performance, errors, and limits. Fastest support response time (15 minutes) for business-stopping cases from skilled experts.
Watch it in action

Key Event Management

Plan your key events with confidence. Whether it's sales events like Cyber Monday or major go-lives, you can run at full speed on your most important days of the year.
 

From start to scale, your success is our commitment.

 

Elevate your strategy

Partner with your designated Customer Success Manager to design an ongoing business strategy with personalised guidance and insights from your Customer Success Score.

Accelerate business results

Grow product and license usage and ensure your team uses Salesforce effectively with personalised onboarding workshops, adoption guidance, training, and industry best practices.

Optimise for growth

Build a high-performing, scalable solution with Architecture Guidance, proactive services, and Technical Health Reviews, so you can put your data to work with AI and focus on sustainable growth.

Mitigate risk, fast

Minimise disruptions with the fastest response time from our most skilled technical support specialists, and speed up development with robust developer code reviews.
 
 

“Proactive Monitoring finds issues before they impact the customer - and that’s the main goal.”

Ram Eragamreddy, Director of Engineering, Autodesk
 
 
 

80%

Fewer Timeout Errors
 
 

86%

Faster Page Load Time
 
 
 
 

Questions? We’ll put you on the right path.

Find out how our Salesforce Success Plans can help you reach your goals faster.

 
Contact us

Or call 800 1301 448 (SG), 800 967 655 (HK), +65 6302 5700 (Intl)