Small Business Pricing

Put the power of the #1 CRM to work, at a price that works for you.

Choose the right suite for your business needs.

Starter Suite

The simple CRM suite with marketing, sales, service and commerce.
$ 25
USD/User/Month
(Starting price. Transaction fees apply. Billed monthly or annually.)
  • Dynamic Email Marketing and Analytics
  • Out-of-the-box Sales Processes
  • Seamless Customer Service
  • Simplified Shop Front Builder

Pro Suite

The flexible CRM suite with even more marketing, sales, service and commerce tools.
$ 100
USD/User/Month
(Starting price. Transaction fees apply. Billed annually. Contract required.)
  • Everything in Starter plus Enhanced, Real-Time Chat
  • Greater Customisation and Automation
  • Sales Quoting and Forecasting
  • Access to AppExchange

Compare editions and top features

Starter Suite

$ 25

user/month

Pro Suite

$ 100

user/month

Account, Contact and Opportunity Management

Lead Assignment and Routeing

Customisable Reports and Dashboards

Customised Apps and Objects

Process Automation with Flows

AppExchange Access

Starter Suite

$ 25

user/month

Pro Suite

$ 100

user/month

Account, Contact, Lead and Opportunity Management

Email Integration with Gmail or Outlook

Task Management and Activity Feed

Customisable Reports and Dashboards

Salesforce Meetings

Direct Payment Links*

Payent Portal for Payments*

Products and Price Books

Sales Forecast Management

Quote Creation and Management

Starter Suite

$ 25

user/month

Pro Suite

$ 100

user/month

Integrated Email Support

Case Management

Knowledge Management

Customised Email Templates

Macros

Omni-Channel Routeing

In-App and Web Messaging

Starter Suite

$ 25

user/month

Pro Suite

$ 100

user/month

Email Campaigns

Smart Segmentation

Premade Email Templates

Drag-and-Drop Email Builder

Einstein Send Time Optimisation

Campaign Analytics

Starter Suite

$ 25

user/month

Pro Suite

$ 100

user/month

Shop Front Website Design

Product and Category Workspace

Person Accounts

Buyer Groups

Promotions

Managed Checkout

Order Summaries

Insight Dashboards

Search Management

Pay Now*

Starter Suite

$ 25

user/month

Pro Suite

$ 100

user/month

Social Sign-on

Guided Onboarding

Customised Fields

Customised Apps

Customised Objects

Process Automation with Flows

Sandbox for Testing and Training

AppExchange Access

Then, choose the Success Plans that’s right for your business.

With resources, guidance and technical support, our three levels of Success Plans help your business get more value from Salesforce and prepare your data for a
future with AI.

Standard Success Plan

Set your company up for success with self-guided, always-on resources.
Included in all licences
  • Access to Knowledge Articles, documentation and Trailhead
  • Global Trailblazer Community

Premier Success Plan

Start strong and grow your business with expert guidance and expedited support.
30% of net licence fees
  • Expert guidance and product education
  • Health checks and recommendations
  • Access to 24/7 support for business-stopping issues
  • Bundled with Unlimited Edition

Signature Success Plan

Get the most value from Salesforce with a proactive partnership and personalised experience.
Contact your account executive
  • Designated Customer Success Manager
  • Customer Success Score
  • Proactive Monitoring and Key Event Management
  • Fastest 24/7 support response times

Find your path to AI success with the right experts and apps.

Professional Services and Salesforce Certified Partners provide services to get you started with data and ensure long-term success with AI. Depending on your unique business needs, engaging with either or both can maximise your ROI.

Small Business Pricing FAQs

Salesforce has different add-ons, apps and additional products to help your company stay ahead in your industry. Contact us to discuss exactly what kind of products you’re looking to add and how we can help.

We know things don’t always go according to plan and we’re here and will try our best to support. Contact us to discuss options.

In many cases, Salesforce products integrate directly with many outside applications and systems to help you to connect your data. For those that don’t have built-in integration, like on-premises data sources, you can purchase licences of MuleSoft, work with our integration partners or use apps on AppExchange. Talk to a sales representative to get an idea of what integration solution works best with the Salesforce products you use.

We offer several advisory, adoption and support plans to our customers. To learn more, visit Success Plans.

Most Salesforce products use annual contracts, but Salesforce subscription terms vary. Chat with a sales representative to discuss payment and billing options for your products.

You can add products or upgrade at any time. Contact us to see what works for your business.