SMALL BUSINESS APP INTEGRATIONS
Jira Integration Guide
Jira is a leading project management and issue-tracking platform for software engineers and other internal teams. It can help you create cases to troubleshoot and monitor the progress of a project.
What are the options for integrating Jira with Salesforce?
Atlassian Marketplace Integration
The Atlassian verified vendor is ServiceRocket, which provides three types of Jira integrations: Jira Server, Jira Cloud, and Jira Service Desk Connector. Salesforce customers can track Jira issues within Salesforce and see communications from both platforms.
- Jira Server
- Jira Cloud
- Jira Service Desk: Customer success teams can track external issue tickets on either platform.
Third-Party Integrations
Zapier is an effective tool for integrating nearly any online service with another online service. It can be used to integrate multiple systems using powerful rules and filters. Jira to Salesforce integrations can be found here.
Here are some integration services that work with Jira and Salesforce on AppExchange.
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