Salesforce AI
Use Case Library

Get inspired to get more value from AI. Browse practical use cases for out-of-the-box and custom AI solutions for any industry.

AI Use Cases

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Benefit Application Review

Access comprehensive application histories and easily compare versions, enhancing decision-making and streamlining management.

Digital Assessment Generation

Convert paper assessments to digital easily using Salesforce built for public sector.

Inspection Preparation

Get detailed summaries of prior violations and license compliance, ensuring efficient inspections and timely renewals.

Participant Recruitment and Enrollment

Find and enroll the right candidates for each study with AI-powered candidate auto-matching capabilities.

Provider Network Management

Gain a 360 degree view of the network and quickly review provider information and past performance to optimize network adequacy and lower patient wait times.

Forecast Summary

See how AI can summarize forecast data to provide real-time insights, detect anomalies, and identify trends to improve performance and forecast accuracy.

Asset Telemetry Summary

See how AI can summarize asset telemetry data to provide an overall asset condition and recommend actions for predictive maintenance.

Interaction Summary

Use AI to summarize past customer interactions and empower service agents with a comprehensive view of the interaction timeline.

Sales Agreement Summary

See how AI can help manufacturers generate & summarize sales agreements. Simplify deviation reporting, analyze revenue and margin impacts, and more.

Asset Service Summary

See how AI can help manufacturers summarize asset data. Get a quick overview of record alerts, open cases, work orders, warranty status, and more.

Advertising Sales

Deploy trusted AI solutions that will empower you to sell smarter and personalize experiences for subscribers, viewers, fans, and advertisers.

Carbon Accounting

Use Einstein AI to identify which greenhouse gas categories are associated with different emissions factors and categorize them rather than manually matching factors to categorizes.

ESG Report Generation

AI speeds up ESG report generation by creating disclosures, verifying key details, and refining responses.

Fundraising

Salesforce for Nonprofits and Grantmakers delivers trusted, extensible AI built into the fabric of our platform.

Grantmaking

Salesforce for Nonprofits and Grantmakers delivers trusted, extensible AI built into the fabric of our platform. Use our AI to create customizable, predictive, and generative AI experiences to fit all your organizational needs, safely. Bring conversational AI to any workflow, user, and department with Einstein.

Program Management

Salesforce for Nonprofits and Grantmakers delivers trusted, extensible AI built into the fabric of our platform.