Service Agents often face challenges with the manual dispute process, spending excessive time switching between applications and handling numerous calls. Simplify customer communication and reduce call volume with AI-powered, automated tools designed to streamline transaction dispute management.
Generate a response email to acknowledge a transaction dispute.
Object Referenced
Account
Data Sources
CRM
Template Type
Prompt/Field Generation
How to use
This is a standard prompt available in your org. Navigate to desired customer account and transaction dispute case account, select related prompt in the dropdown, click generate email button.
Availability
GA Now
Generate a response email to resolve a transaction dispute.
Object Referenced
Account
Data Sources
CRM, Flow
Template Type
Prompt/Field Generation
How to use
This is a standard prompt available in your org. Navigate to desired customer account and transaction dispute case account, select related prompt in the dropdown, click generate email button.
Availability
GA Now
DISCLAIMER: Salesforce pre-built AI solutions are constantly being enhanced based on customer feedback and may not reflect actual product details. Solutions may not be currently available, delivered on time or at all. Customers should make purchase decisions based upon solutions that are currently available.
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