Everyone’s an Einstein at Salesforce World Tour Sydney 2024
From the latest AI innovation, Trailblazer stories and grants announcements to a new Golden Hoodie recipient, here are six highlights from Salesforce World Tour Sydney 2024.
From the latest AI innovation, Trailblazer stories and grants announcements to a new Golden Hoodie recipient, here are six highlights from Salesforce World Tour Sydney 2024.
Help everyone in your company understand key generative AI terms, and what they mean for your customer relationships. Fun fact: This article was (partially) written using generative AI.
It's time to give everyone in your organisation the know-how to use data to make better decisions. Your business depends on it.
Our latest research reveals the top customer service trends as leaders shift their focus from cost-cutting to revenue generation.
How will this emerging technology empower sales teams in small- and medium-sized businesses? Our EVP and GM of Sales Cloud shares his thoughts.
The Small Business Marketing Toolkit offers small businesses a powerful roadmap to deliver an efficient, customer-centric marketing plan to grow their business.
The rise of generative artificial intelligence (AI) has captured minds and imaginations at an astonishingly fast pace. Learn how it can benefit your business today.
See All StoriesIf customers are dissatisfied with a service experience, they won’t hesitate to take their business somewhere else. Generative AI can help boost customer satisfaction and build experiences that drive loyalty.
The skills that businesses need to put AI to work are lagging. But you can get the skills you need. Here’s how.
While some of the most impactful AI tools for businesses are still being developed, your business can take these key steps now to get your data house in order.
Generative AI is poised to reshape CRM across companies in the years to come. See how this buzzy new tech, when used with your CRM, can help your teams work more efficiently and create better customer experiences.
Generative AI has the potential to change the way we work. Could it be the next step toward reshaping marketing, helping you focus more on customers?
Wondering how to steer your business towards success? The marketing mix might just be your answer. Learn how with Salesforce
Optimise your retail supply chain with key strategies, technology, and better supplier collaboration. Navigate challenges for improved performance.
Discover retail pricing strategies for 2024 to boost sales and profits. Learn value-based, competition-based, & psychological pricing with real-world examples.
Discover the key differences between ERP and CRM, and how integrating these systems can enhance business operations, customer service, and drive growth.
Discover the best CRM systems for financial services to enhance customer service, streamline sales, and boost collaboration.
The latest edition of Saleforce’s annual State of Connected Customer Report finds that customers expect retailers to have a clear brand purpose now more than ever before. Here's why customer experiences have changed and how retailers can show they’re walking the talk.
We surveyed 6,000 global leaders to find out how new technologies and expectations are changing the way businesses build relationships with customers. Here are the key findings and tips for success from our newest State of Marketing report.
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