![Caila Schwartz](https://www.salesforce.com/au/blog/wp-content/uploads/sites/4/2023/07/caila-schwartz-headshot.jpg?w=884)
author name
Caila Caila
author title Director, Consumer Strategy & Insights![](https://www.salesforce.com/au/blog/wp-content/themes/salesforce-blog/assets/images/author-header-greenbush@1x.png)
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