Every day, we seem to be inundated with news about AI, from exciting technological advances to concerning cyber-attacks and questions about governance. But how should organisations respond? Reflecting on insights from Salesforce’s recent whitepaper, Dr. Gayan Benedict explains how financial institutions can both manage the risks and seize the opportunities of AI.
author name
Gayan Benedict
author title Chief Technology Officer, Salesforce ANZ
My Background
Chief Technology Officer for Salesforce Australia and New Zealand, Gayan leads regional efforts in security, engineering and architecture engagement with Salesforce product engineering, industry and key customer accounts. Gayan is co-founder of Salesforce’s global Architecture Guild and is an Industry Research Fellow at MIT’s Center of Information Systems Research at the MIT Sloan School of Management.
