How do finservs win back trust? By doing what they’re asked? That’s always been table stakes. Now they need to go above and beyond customers’ expectations – and those are higher than ever.
author name
John Moran
My Background
John Moran is the Australian Area Vice President, Financial Services for Salesforce.com. John is a 20-year veteran of the Enterprise Software industry. His career includes many important global software companies such as Oracle and Siebel Systems, at key periods in their history. John's roles have seen him at the forefront of enterprise software in periods of rapid growth and change, fueled by majors shifts in the technology landscape - the emergence of open systems, the explosion of customer management systems and the dot com era. John has held positions in a range of business functions including sales, consulting services, product marketing and general management, with responsibilities in Australia, Asia-Pacific and Europe. John has worked across a broad range of industry sectors including Financial Services, Mining, Utilities and Telecommunications and Public Sector. John is a passionate advocate for the potential of software to transform business and how we live and believes that with the explosion of cloud, mobile and social technology, this has never been more true. He tweets at @johnmsalesforce.
