![](https://www.salesforce.com/au/blog/wp-content/uploads/sites/4/2024/04/Mala-Ravi-Headshot.webp?w=400)
author name
Mala Ravi
author title Product Marketing Director
My Background
Mala Ravi is a Director of Product Marketing for our Service and Field Service products at Salesforce. As a former solutions engineer, she is focused on bringing to life exceptional field experiences. She’s also a budding celebrity — spot her photos on the Salesforce channels.
![](https://www.salesforce.com/au/blog/wp-content/themes/salesforce-blog/assets/images/author-header-greenbush@1x.png)