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Salesforce Staff
The 360 Blog from Salesforce teaches readers how to improve work outcomes and professional relationships. Our content explores the mindset shifts, organisational hurdles, and people behind business evolution. We also cover the tactics, ethics, products, and thought leadership that make growth a meaningful and positive experience.
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Evolve your business to make sure your employees are exceeding your customers’ expectations. Here are three ways to do just that.
What can a Customer Data Platform do for your brand? CDPs connect customer data so every team has insight into how a customer interacts with you on every platform.
Explaining a new product to a customer doesn’t have to be complicated. Here are three tips to help you explain it and get the sale.
Consistent sales projections start with open access to data — for everyone from rep to exec. Here’s how to do it.
We turned to Data Cloud for Marketing to build a unified customer profile for Salesforce. Here are five videos showing what we learned along the way.
Salesforce Live is bringing the best of Dreamforce to Australia and New Zealand, including insights into how local Trailblazers like you are doing more with less, all while still making customer magic. Follow us as we recap the most inspiring stories and lessons.
We surveyed 6,000 global leaders to find out how new technologies and expectations are changing the way businesses build relationships with customers. Here are the key findings and tips for success from our newest State of Marketing report.
A customer journey map can be the difference between knowing the user experience you’re offering and leaving a user’s brand experience to chance. Here we explain what a customer journey map is, how to create one and why it can drive creativity.
Sales forecasting techniques lead to accurate numbers and predictable revenue. Don’t plan for “when” or “how much” until you read these strategies that work.