Salesforce
The 360 Blog from Salesforce teaches readers how to improve work outcomes and professional relationships. Our content explores the mindset shifts, organisational hurdles, and people behind business evolution. We also cover the tactics, ethics, products, and thought leadership that make growth a meaningful and positive experience.
Find out about Dreamforce 2023 and how its focus on AI, data and CRM will transform your approach to business and innovation. Whether you’re attending in person in San Francisco or signing up for the virtual experience via Salesforce+ across Asia Pacific, here’s what you can expect.
A new survey of 2,400 shoppers and 1,125 retail leaders in 17 countries indicates that the retail industry is again on the precipice of major disruption. After just a few months in the…
New Research: 60% of Marketers Say Generative AI will Transform Their Role, But Worry About Accuracy
New research reveals that marketers estimate generative AI will save them over five hours of work per week – the equivalent of over a month per year*. Yet, while they see the technology as transformative to their role, marketers also note the need for human oversight, trusted customer data, and training as critical to successfully use it.
The beautiful Salesforce Tower Sydney has officially opened. Learn about this iconic new building and how it has been optimised to improve the employee experience.
Sales automation used to be about logging and updating data. How quaint. Learn how advanced tech like AI is changing the game.
The CEO of Intrepid Travel shares his leadership style and insights from almost two decades with the global travel brand.
Salesforce is proud to support the Aboriginal and Torres Strait Islander Voice as a step towards a reconciled Australia, which will benefit all Australians.
Customer intimacy is all about discovering what matters most to each customer, and delivering that experience every time.
The digital solutions banks should put at the heart of their customer experience strategy.