Salesforce Genie is the real-time platform for customer magic. We answer some basic questions about what it does and how it works.
Dreamforce is back in 2022, bringing the Salesforce community together again — including Trailblazers from Australia and New Zealand! Don’t miss these keynotes and sessions from local leaders.
Dreamforce keynote speaker Dr Jane Goodall shares what inspires her continued environmental leadership.
The MEDDIC sales process works best in B2B environments, helping sales teams optimise their effort and time so they can maximise their revenue potential.
Do you spend time worrying about your competition? Are you struggling to reach new customers? It might be time to think about collaboration and partnerships to help grow your business.
Gathering competitive intelligence isn’t just a smart idea. It’s a vital part of becoming (and remaining) a market leader.
The latest edition of Saleforce’s annual State of Connected Customer Report finds that customers expect retailers to have a clear brand purpose now more than ever before. Here's why customer experiences have changed and how retailers can show they’re walking the talk.
When organisations face challenges or uncertainty, what does a path forward look like? We found out during a recent Leadership Circle discussion.
Want to deliver a personalised customer experience? Here’s how you can meet their expectations.
