
Salesforce
The 360 Blog from Salesforce teaches readers how to improve work outcomes and professional relationships. Our content explores the mindset shifts, organisational hurdles, and people behind business evolution. We also cover the tactics, ethics, products, and thought leadership that make growth a meaningful and positive experience.

We challenged Tina Rozul, Director of Product Marketing at Salesforce, to explain what this marketing technology is all about in 90-seconds or less.
Commit to a plan fueled by optimum digital buying experiences, team alignment, and customer-centric selling.
Even the most skeptical sales team can be won over to artificial intelligence (AI) with the right approach.
We now live in a digital-first world, changing the data security landscape forever. With virtual collaboration being key across most businesses, and sensitive customer data on the line, it’s important to stay safe, secure, and compliant.
There is an imperative for organisations to meet customer expectations, capitalise on new technology and create a working environment that attracts the best talent. Learn how Salesforce helps customers plan their most ambitious digital transformations.
Recruiting and retaining good talent is more important than ever. Here’s how you can take a proactive approach to addressing staff turnover.
Learn what a Salesforce Architect is, how these trusted advisors steward successful Salesforce implementations, and how you can start your architect journey.
If you work in marketing, sales or product development, you’ve probably heard the term “business strategy” thrown around. But, what does it mean exactly? And, why is a strategy so essential to the success of your business?
It is no small task to scale a customer service team to handle 200,000 complex customers, across multiple jurisdictions. With a team of just 20 people it seems near impossible — but as BizCover have proved it can be done. Brad Hoyle, Operational Excellence Manager at BizCover shares how the team tailored their use of Salesforce from manual case management into transformative highly automated business systems.