Salesforce
The 360 Blog from Salesforce teaches readers how to improve work outcomes and professional relationships. Our content explores the mindset shifts, organisational hurdles, and people behind business evolution. We also cover the tactics, ethics, products, and thought leadership that make growth a meaningful and positive experience.
If there’s anyone who’s seen a huge variety of transformation projects, it’s Jackie Cook, Salesforce’s Senior Director of Transformation. In this infographic, Jackie breaks down the shared traits of the most successful transformation projects she’s seen to date.
A new report produced by Bain & Company and Salesforce, ‘The Customer Imperative in Financial Services: Permission to Personalise’, reveals expert insights and industry trends.
Customer experience is becoming the ultimate brand battleground, and if organisations want any hope of competing on this front, leveraging data insights is crucial.
The word ‘transformation’ can conjure images of surprise makeovers and radical overnight changes. But digital transformation projects are a lot less passive. They typically take a lot of time, effort and planning.
Aussie success story Shootsta shares their story. VP Global Marketing, Lauren Stephenson explains how they used Salesforce and DocuSign to establish better, tech-enabled processes, as well as what other businesses can do to drive transformation more broadly.
Public speaking can be nerve wracking at the best of times. Throw in random cat face filters, failing technology and a good dose of Zoom fatigue, and it’s even more of a challenge. Here, six of our most experienced speakers share their insights on what makes for a virtual public speaking presentation that will have the audience glued to their screens.
Discover how Salesforce CRM can help enterprises unite teams around their customers and exceed customer expectations from anywhere.
The rise of virtual selling isn’t new, but the COVID-19 pandemic has taken it to new heights. With the effects of COVID-19 an ongoing challenge, sales professionals need to find ways to leverage technology and data to better optimise the virtual sales process. Our new e-book Boost Sales Productivity is full of tips sales leaders can use to navigate this process — here’s a snapshot of some of the insights you’ll find inside.
Need to move fast on transformation? You’re not alone. Here’s why people need to be front and centre – and how to drive successful change.