A solid field service strategy should aim for great customer experiences, regardless of customer needs. So what does that mean for customers with disability?
“What exactly does Salesforce do?” and “How can today’s CRMs boost my business?” These are some of the questions our Salesforce team hears every day. They’re good questions, so we thought we’d tackle them head-on, and look at ten ways Salesforce can give your business a boost.
Salesforce Live: Australia and New Zealand is good at taking us by surprise and this session’s game show format certainly did that. No matter who you were cheering for — Trailblazing customer or home team — everyone came out grinning. Marketing strategies have never been more fun – or more sparkly.
Objection is part of being in sales. Here are some of the top tactics for handling customer objections so you can close that all important deal.
In an age of tech-savvy customers and digital disruption, it’s important that financial services companies keep their finger on the pulse of what people want and need. During the recent Salesforce Live: A&NZ Financial Services Episode, three finserv leaders shared their advice for how to translate these insights into products people love.
There’s no magic formula for the sales process, but there are some things sales teams can focus on to increase their chances of success. Sales heavyweights Tony Hughes and Cian McLoughlin are back for another friendly debate about what sales teams should focus on to stand out from the crowd.
As customers demand more personalised experience, CRM software is proving a critical tool for marketers to deliver tailored campaigns with proven ROI.
The traditional sales pitch has changed. Here are 7 tips to improve your presentation skills and turn your sales pitch into the conversation your customers want to have.
Insights and best practices to help marketing Trailblazers to increase ROI, and transform real-time engagement, reporting, personalisation and data management.
Helping an employee to return to work isn’t just the right thing to do – it’s an opportunity for businesses to walk their talk in a way that aligns with their culture.
