Salesforce Staff
The 360 Blog from Salesforce teaches readers how to improve work outcomes and professional relationships. Our content explores the mindset shifts, organisational hurdles, and people behind business evolution. We also cover the tactics, ethics, products, and thought leadership that make growth a meaningful and positive experience.
As businesses across Australia took stock of lockdowns and restrictions, and their impact on customers, workforces and operations, national property valuations provider WBP Group faced the possibility of not being able to provide…
A customer journey map is a visual representation of the process someone goes through to accomplish a goal with your product or service, as well as what they do and how they feel at each stage of that process.
Only one thing has driven more digital transformation in 2020 than CIOs. We spoke with top leaders about why the CIO should be the next CEO.
As consumer needs and expectations continue to evolve, marketers, the custodians of customer experience, must refocus and accelerate their transformations.
New innovations in Salesforce.org’s Nonprofit Cloud Summer ‘20 Release will help nonprofits create donor-centric experiences, find and engage lifelong supporters, and continue delivering vital programs, as well as helping grantmakers simplify and accelerate their funding programs.
From hours of insights, experience and expertise shared by Trailblazers at Salesforce LIVE ANZ, here’s our six favourite moments.
New Zealand’s Salesforce employees moved to working from home in mid-March and, when New Zealand seemed to have effectively eradicated COVID-19, started to return to the office.
Miguel Carrasco has been with Boston Consulting Group for more than 20 years, and is now global leader of the BCG Centre for Digital Government and CEO of BCG Platinion APAC.
Marketing is in a constant state of change – we don’t need to look back as far as the analogue years to see that.