Almost one year into the COVID-19 crisis, it’s clear that the challenges for service leaders and their teams in Australia and New Zealand are significant.
Our Trailblazers have shared incredible stories of resilience, triumph and community with us this year, as well as the lessons they’ve learnt in the toughest business and personal circumstances many of us have experienced.
If you’re curious about what was top of mind for businesses in 2020, look no further than the topics covered in our most popular webinars from this year. Here’s a look back at some of the insights and stories shared by Trailblazers and Salesforce experts to take into the new year.
Normally this time of year, we’d be with many of you in the APAC on Tour lounge in San Francisco, chatting about the amazing Dreamforce keynote we’d just seen.
Many retailers have already adapted to the transformed shopping experience. Here are some tips on how to sleigh the silly season.
The latest State of Sales report reveals 85% of sales professionals agree sales ops is becoming increasingly strategic. Check out REA Group’s success story to see why.
Communicating with clients so that you are addressing their needs enhances brand trust and ultimately leads to more business. Bridie Smith, Global Head of Customer Relationship Marketing at OFX, explains how her company has kept marketing personal during COVID volatility.
The sales operations role has been the unsung hero of sales for quite some time. Now, with changing conditions requiring sales teams to gain deeper customer insights, the efficiencies and technical knowledge sales ops bring to the table is taking on a special importance.
Our physical, mental and emotional wellbeing is our most important asset. The arrival of COVID-19 however has taken its toll on all facets of our health, impacting the very way we live our lives. We spoke with Dr Justine Gatt, Group Leader and Senior Research Scientist, at NeuRA and UNSW on the importance of prioritising your mental wellbeing and steps you can take to build mental resilience.
Whether you’ve been dreaming of developing a digital marketing strategy or you’re a small business dabbling in social media and email marketing, it can be challenging to create an effective digital marketing strategy.…
