
Salesforce
The 360 Blog from Salesforce teaches readers how to improve work outcomes and professional relationships. Our content explores the mindset shifts, organisational hurdles, and people behind business evolution. We also cover the tactics, ethics, products, and thought leadership that make growth a meaningful and positive experience.

The shift to digital is happening quickly and it is clear that ‘one size fits all’ no longer works as a sales technique.
Salesforce Live: Australia and New Zealand 2021 kicks off on 24 March and we can’t wait for you to join us. Don’t miss this live brand experience.
Data and trust are key currencies for business today. Increasingly, the most successful businesses are those that harness both together.
For Salesforce’s fourth edition of the Small & Medium Business Trends report, we spoke with more than 2,000 SMB leaders and owners across the globe to gain insights on their experiences navigating the…
New research from Intermedium discusses the seven key drivers of digitisation and transformation across the public service.
Small businesses around Australia have already faced massive changes in the wake of COVID-19. As many places are emerging from lockdowns, now is the perfect time to take stock of what these changes…
The latest edition of the State of Service report captures a year of pivotal change for customer service. But its findings also signal the priorities of service leaders who are building a brighter 2021.
In 2020, Chief Executive Women’s ASX200 Senior Executive Census 2020 found that just one out of the year’s 25 CEO appointments in ASX200 companies was a woman – in previous years this had…
When COVID-19 hit, the sales landscape changed overnight. While some of these changes felt like they might be temporary, as restrictions ease in some places and tighten in others, it’s becoming clear that selling is likely changed forever.