The acceleration in digital transformation across industries in 2020 has been nothing short of astounding, with projects that were expected to roll out over a few years happening much more quickly. Such speedy…
The COVID-19 crisis has shifted customer expectations radically, rapidly and permanently. Digital capabilities have become imperative, and offer an opportunity to build a precious resource: trust.
Are you ready to take the next step in your leadership journey? We’re taking a look back at Series 1 of the podcast The Leadership Lessons to share insights and advice from some of Australia’s best and brightest women in leadership.
Almost one year into the COVID-19 crisis, it’s clear that the challenges for service leaders and their teams in Australia and New Zealand are significant.
Our Trailblazers have shared incredible stories of resilience, triumph and community with us this year, as well as the lessons they’ve learnt in the toughest business and personal circumstances many of us have experienced.
If you’re curious about what was top of mind for businesses in 2020, look no further than the topics covered in our most popular webinars from this year. Here’s a look back at some of the insights and stories shared by Trailblazers and Salesforce experts to take into the new year.
Normally this time of year, we’d be with many of you in the APAC on Tour lounge in San Francisco, chatting about the amazing Dreamforce keynote we’d just seen.
Many retailers have already adapted to the transformed shopping experience. Here are some tips on how to sleigh the silly season.
The latest State of Sales report reveals 85% of sales professionals agree sales ops is becoming increasingly strategic. Check out REA Group’s success story to see why.
Communicating with clients so that you are addressing their needs enhances brand trust and ultimately leads to more business. Bridie Smith, Global Head of Customer Relationship Marketing at OFX, explains how her company has kept marketing personal during COVID volatility.
