Salesforce
The 360 Blog from Salesforce teaches readers how to improve work outcomes and professional relationships. Our content explores the mindset shifts, organisational hurdles, and people behind business evolution. We also cover the tactics, ethics, products, and thought leadership that make growth a meaningful and positive experience.
The trail towards small business success is never a straight one.
Much like the 'About Us’ section on a website, a lot of customer service charters recap the company’s vision, values and overall mission.
We surveyed 3,000 office workers and carried out in-depth interviews with 75 IT leaders across Australia, India and Singapore to find out more about the relationship between technology and employee engagement. We found…
Para Mobility shares how data has empowered their sales team and business to change the lives and experiences for their customers.
Having difficulty hiring a great sales rep? These are the 6 traits you should look for when next building your sales team.
Now that your team has delivered a six-month project in days – built a customer community, stood up a virtual service centre, launched an ecommerce site – work out what enabled this incredible feat. And bottle it.
Physical store closures and a population staying at home threw incredible momentum behind retail’s digital evolution.
When your sales team is on the phone making a series of cold calls, or sitting in front of a screen creating a pitch deck or sending a follow-up email after a customer meeting, it’s easy to conclude they’re being productive.
The APAC Employee Engagement Report, released today, provides critical insights to help IT and people leaders as their businesses normalise operations and accelerate out of the current crisis. Jo Gaines on the relationship between technology and employee advocacy.