Fintech banks understand digitalisation and operate in a microservices structure.
The challenges of the Fourth Industrial Revolution are well known to marketers by now. But the solutions to those challenges are still in the works.
In this guest post, Good Return’s Head of Fundraising Cathy Sowden shares how Good Return helps to build pathways out of poverty by empowering people to grow their incomes and access responsible finance.
Customer expectations have never been higher. To rise to the challenge of meeting them, companies must have a comprehensive customer engagement strategy.
Introducing innovations that will deliver the seamless customer experience (CX) your customers want.
Connections ’19 wrapped up in Chicago last week after three action-packed days.
e surveyed more than 4100 marketing leaders worldwide for the fifth edition State of Marketing report, and found distinct differences between the strategies and tactics of high-performers and underperformers.
With insights from more than 700 service leaders and agents across Singapore, India, and Australia and New Zealand, our latest State of Service Report identifies the key challenges associated with building a future-ready, consistent customer experience.
