![](https://www.salesforce.com/au/blog/wp-content/uploads/sites/4/2024/04/tess-townsend.webp?w=297)
author name
Tess Townsend
author title Writer
My Background
Tess is a writer for Salesforce, based in Sacramento. She previously reported for Inc. and Recode in San Francisco.
![](https://www.salesforce.com/au/blog/wp-content/themes/salesforce-blog/assets/images/author-header-greenbush@1x.png)