Learn how to become a customer company through IT and AI implementation to create seamless customer experiences.
This is our step-by-step guide to create a more customer-focused culture in your organisation.
New precedents have been set this year on every stage of our social, professional, private and cultural lives, and fresh examples of ‘the new normal’ have emerged nearly every week as we’ve adapted amid COVID-19.
Customer engagement drives the new transformation and businesses must embrace the next wave of emerging technologies. Vala Afshar, Chief Digital Evangelist at Salesforce, shares his insights.
