The digital solutions banks should put at the heart of their customer experience strategy.
Digital solutions are vital for growing your business and meeting customer expectations. But there’s a lot of technology out there and leaders face tricky questions and choices around their tech strategy. Here are some tips on making those choices with confidence.
Lots of people waste lots of time doing things that don't add value to their jobs or the business. You’ve dipped your toe into automating some of them. Time to dive in and see what’s possible.
Gayan Benedict and James Sattler discuss The Reset, the latest report from Salesforce and BCG, and uncover how Australian financial services organisations can cut costs, boost productivity and enhance internal efficiencies and drive a successful digital transformation.
Intelligent automation could be as transformative as cloud computing, and is already helping companies cut costs. We explain what it is and how your business can benefit.
Even the most skeptical sales team can be won over to artificial intelligence (AI) with the right approach.
Asheesh Chacko shares how me&u successfully upskilled their sales team in the face of recent unexpected growth.
“Digital transformation” was a word we couldn’t get enough of in 2020. As businesses looked to “pivot” (another 2020 word) their service and products online, memes around digital transformation and automated workflow circulated.…
“What exactly does Salesforce do?” and “How can today’s CRMs boost my business?” These are some of the questions our Salesforce team hears every day. They’re good questions, so we thought we’d tackle them head-on, and look at ten ways Salesforce can give your business a boost.
Fewer than half of managers in organisations that are using or planning to start using Artificial intelligence (AI) are very confident that they and their companies understand the ethical risks. Here, Sassoon Grigorian recaps a recent webinar with leaders in ethical AI, Infusing Ethics into AI Policy.
