CRM

Small business transformation isn’t easy, especially with limited resources and time. Here are the most common business goals and specific digital solutions that can help you achieve them.

Discover how Salesforce CRM can help enterprises unite teams around their customers and exceed customer expectations from anywhere.

Ever tried to research business technology only to find yourself buried under an avalanche of acronyms? Fear not – demystification begins here!

Cloud computing is the new normal, and every small business should be embracing it. Here’s five ways it will solve many of your challenges.

“What exactly does Salesforce do?” and “How can today’s CRMs boost my business?” These are some of the questions our Salesforce team hears every day. They’re good questions, so we thought we’d tackle them head-on, and look at ten ways Salesforce can give your business a boost.

As customers demand more personalised experience, CRM software is proving a critical tool for marketers to deliver tailored campaigns with proven ROI. 

It’s time to rethink how you’re putting the customer at the centre of your business. With customer experience now the key driver of business success, the goal is to make it easy for your employees to make it easy for your customers – which is what Salesforce Customer 360 is all about.  

The shift to digital is happening quickly and it is clear that ‘one size fits all’ no longer works as a sales technique.

Since COVID-19 lockdowns began to ease, SMBs have scrambled to reopen their business and adapt to the new environment amid recession and social distancing. Many, like A Team Tuition, shifted their business online to continue trading. Others pivoted their operations entirely to keep revenue coming in, such as StageKings which went from building theatre sets to office furniture.

Para Mobility shares how data has empowered their sales team and business to change the lives and experiences for their customers.