Digital innovation and AI solutions are reshaping financial services. Join the conversation about the future of technology in financial services, from digital lending to risk management to customer engagement.
Every new technology brings with it uncertainty, and generative AI is no different. Financial services can start bridging the gap between innovation and trust today by embarking on one of three potential horizons for AI adoption.
We asked thousands of consumers around the globe what they wanted from their financial services institutions. Their response? Personalised care and simple digital services.
At a disruptive time in the financial services sector, the study found that switching to Salesforce delivered $81.3m in benefits over three years to a composite Finserv company with $1.2bn annual revenue.