Every day, we seem to be inundated with news about AI, from exciting technological advances to concerning cyber-attacks and questions about governance. But how should organisations respond? Reflecting on insights from Salesforce’s recent whitepaper, Dr. Gayan Benedict explains how financial institutions can both manage the risks and seize the opportunities of AI.
Generative AI in banking is evolving rapidly, moving beyond assisting basic processes to become an integral part of strategic decision-making, customer interaction, and adhering to compliance regulations.
Discover comprehensive wealth management services, tailored financial planning, investment management, and estate planning to secure your financial future.
Learn about the complexities of managerial accounting: Discover how it helps managers make smart decisions and improve business performance.
Learn about double-entry bookkeeping, a method that records transactions as both debits and credits for unmatched accuracy and financial transparency.
Digital innovation and AI solutions are reshaping financial services. Join the conversation about the future of technology in financial services, from digital lending to risk management to customer engagement.
Every new technology brings with it uncertainty, and generative AI is no different. Financial services can start bridging the gap between innovation and trust today by embarking on one of three potential horizons for AI adoption.
At a disruptive time in the financial services sector, the study found that switching to Salesforce delivered $81.3m in benefits over three years to a composite Finserv company with $1.2bn annual revenue.
Gayan Benedict and James Sattler discuss The Reset, the latest report from Salesforce and BCG, and uncover how Australian financial services organisations can cut costs, boost productivity and enhance internal efficiencies and drive a successful digital transformation.
The latest Future of Financial Services Report — a window into global consumer preferences and behaviour — hones in on what Australians and New Zealanders want from today’s financial service providers.
