Future of Work

Sydney, meet Agentforce. At Agentforce World Tour Sydney, attendees experienced firsthand how agents are transforming customer and employee experiences. Discover the data and AI innovations changing Australian businesses forever.

AI and generative AI are helping create a variety of new careers, from prompt engineer to AI trainer. Here are 12 new and upcoming roles, and tips for how to prepare for them.

Sales is a very human discipline, so it makes sense that some sellers are hesitant about the benefits of AI. Discover how a collaborative approach with AI not only preserves but enhances the personal touch in sales, for stronger and more meaningful customer connections.

The beautiful Salesforce Tower Sydney has officially opened. Learn about this iconic new building and how it has been optimised to improve the employee experience.

Your team wants flexibility. You need productivity. Here's how the right cost saving technologies and best practices, like flex team agreements, can help you get more of both.

During periods of economic disruption, research shows that, of four common strategic postures, only one is likely to see you significantly outperform your competitors. So what is the right strategy and what can you do to ensure you’re positioned to win? Salesforce’s Shreya Sethi and Ben Chesterman offer insights.

For the seventh consecutive year, we’ve been named in the top three of Australia’s Best Workplaces. Pip Marlow shares why a great workplace depends on constant innovation.

There’s a need for tech skills in Australia, and yet many people face barriers to entry. Eloise Lloyd, Partner Talent Programs APAC, discusses how we launched a Salesforce Developer program, hosted by not-for-profit, Generation Australia.

How can we close the digital skills gap? A session at Salesforce World Tour Sydney 2022 featured expert advice for organisations who want to prepare for the future of work. To catch up on more sessions from World Tour, go to Salesforce+.

Recently, Nine’s Chief Information and Technology Officer, Damian Cronan did a deep dive into the Australian media company’s relationship with Slack — and why it’s become a cornerstone of collaboration and smarter, faster work.