The insurance industry has been shouting about innovation and digital transformation for years but the reality is weighed down by legacy technology and often culturally entrenched resistance to change. Here’s how Salesforce’s acquisition of Vlocity is changing that.
Fewer than half of managers in organisations that are using or planning to start using Artificial intelligence (AI) are very confident that they and their companies understand the ethical risks. Here, Sassoon Grigorian recaps a recent webinar with leaders in ethical AI, Infusing Ethics into AI Policy.
Salesforce’s online learning platform Trailhead has long been loved for its bite-sized content, badges and points.
Only one thing has driven more digital transformation in 2020 than CIOs. We spoke with top leaders about why the CIO should be the next CEO.
Salesforce Live for Financial Services keynote speaker — futurist, author and ‘king of the disruptors’ Brett King — shares his insights into the future of financial services.
It’s fair to say that IT has often been seen as a facilitator of business operations.
We surveyed 3,000 office workers and carried out in-depth interviews with 75 IT leaders across Australia, India and Singapore to find out more about the relationship between technology and employee engagement. We found…
The APAC Employee Engagement Report, released today, provides critical insights to help IT and people leaders as their businesses normalise operations and accelerate out of the current crisis. Jo Gaines on the relationship between technology and employee advocacy.
In a crisis, there are three major tracks businesses progress through, and the CIO plays a central role in each. Once these tracks are understood, and once the organisation recognises which parts of their business is within each track, it becomes significantly easier to identify systems and technologies to help empower recovery plans and accelerate growth.
As office workers switch to remote work en masse, CIOs are doing the heavy lifting to improve employee and customer experience. Di Terry, VP Australia Solution Engineering at Salesforce, shares what we can learn from the CIOs who are proving very good at it.
