When your sales team is on the phone making a series of cold calls, or sitting in front of a screen creating a pitch deck or sending a follow-up email after a customer meeting, it’s easy to conclude they’re being productive.
While the world battles a health crisis, businesses are facing another imminent threat: cyberattacks. The number of security threats has surged as hackers capitalised on the vulnerabilities unveiled by the nearly overnight transition to remote work. McAfee’s VP Global Sales Operations Pilar Schenk shares how she and her team helped reps sell from home at a critical time.
Sales teams are currently facing unprecedented challenges when it comes to selling and building relationships during the current COVID-19 situation.
Almost every organisation in the world is facing unprecedented challenges because of COVID-19 and the impact on their workforce and operations. Many office-based contact centres with existing service teams are now closing or are already closed, and they may remain closed for several months to come.
These days consumers and businesses no longer think of artificial intelligence (AI) as something from a sci-fi movie or book – that’s because AI is now part of everyday life. Just think of Netflix’s suggestion algorithm, Uber’s location algorithm and even Tinder’s matching algorithm – all business models powered by AI to help drive consumer decisions.
Artificial intelligence is automating and streamlining the time-consuming and complex processes associated with managing channel partners. Here’s four ways to empower your partners to boost their performance.
The best sales reps can read people and adapt their approach according to what they intuit. Insight, instinct, empathy – they’re all abilities that a talented sales rep will call on when developing a relationship with a client, especially in those tricky early days.
Our very first all-online World Tour was a whole lot of fun – jam-packed with incredible stories, innovative customers, expert insights and more. Here are the highlights.
It’s nearly time for Salesforce World Tour Sydney, and we could not be more excited to share insights, expert advice and practical lessons from an incredible line-up of Trailblazers from across Australia and New Zealand
