Despite strong year-on-year growth of 20%, ModularWalls was leaving money on the table – in the form of leads not followed up and quotes not sent. Founder and Director of Innovation Nick Holden shares the changes ModularWalls has made and the leadership approach that has allowed his business to thrive and double that growth, while keeping one eye on scaling even further.
Jack Delosa had seen a gap in education and training for business owners, which was holding them back. To solve this – helping them grow their businesses and become better leaders – he had a clear idea of the type of business he wanted to run and the leader he wanted to be.
Criterion Conferences has reduced its cost per lead by 86% and increased revenue by a quarter after aligning sales and marketing, and gaining deep insight into revenue sources. Criterion MD Andrew Savage explains how.
Even without big budgets and dedicated customer service staff, startups can nonetheless provide the kind of customer experience (CX) that more established companies dream of.
Artificial intelligence is increasingly a part of how businesses stay competitive – they’re using it to predict customer behaviour, automate tasks, personalise customer experiences, manage supply chains and more.
Sales and marketing is critical to the success of a small business. Yet, in today’s market, it’s no longer viable for sales and marketing to operate in silos. They have to be collaborating, and they need the technology to do so.
Hi there — we’re so glad you want to find out what we’re all about. This is a fairly old article and, let’s be honest, we’ve changed so much over the past few…