Recent Stories

Why bridging the gap between understanding digital transformation and securing leadership support for implementation remains an uphill battle.

Crafting a good sales pitch is not easy — but it might be one of the most important things a sales rep can do.

Help everyone in your company understand key generative AI terms, and what they mean for your customer relationships. Fun fact: This article was (partially) written using generative AI.

To keep customers for as long as possible, account managers must be laser-focused and nurturing. Sales and business coach Marcus Chan shares four account management skills to help you harness both mindsets.

The CEO of Intrepid Travel shares his leadership style and insights from almost two decades with the global travel brand.

Shoppable content lets customers turn social scrolls into buying sprees, all on the same platform. Here’s how you can increase conversions while telling your brand’s story.

The skills that businesses need to put AI to work are lagging. But you can get the skills you need. Here’s how.

If customers are dissatisfied with a service experience, they won’t hesitate to take their business somewhere else. Generative AI can help boost customer satisfaction and build experiences that drive loyalty.

When it comes to ecommerce architecture, you have more flexibility than ever. Here are some of our favourite ways to unlock agility, speed, and revenue.

How will this emerging technology empower sales teams in small- and medium-sized businesses? Our EVP and GM of Sales Cloud shares his thoughts.