Discover how Salesforce CRM can help enterprises unite teams around their customers and exceed customer expectations from anywhere.
The rise of virtual selling isn’t new, but the COVID-19 pandemic has taken it to new heights. With the effects of COVID-19 an ongoing challenge, sales professionals need to find ways to leverage technology and data to better optimise the virtual sales process. Our new e-book Boost Sales Productivity is full of tips sales leaders can use to navigate this process — here’s a snapshot of some of the insights you’ll find inside.
Need to move fast on transformation? You’re not alone. Here’s why people need to be front and centre – and how to drive successful change.
“Digital transformation” was a word we couldn’t get enough of in 2020. As businesses looked to “pivot” (another 2020 word) their service and products online, memes around digital transformation and automated workflow circulated.…
Customer journey mapping. Marketing jargon or a valuable concept that leads to results? Here’s a quick explanation on what it is and how you can entwine it with your marketing funnel.
Ever tried to research business technology only to find yourself buried under an avalanche of acronyms? Fear not – demystification begins here!
In the second and most recent Trust Imperative report, we found modest gains in trust but huge upticks in the amount of people accessing digital services from government. With customer expectations rising, how can government keep building on trust and earning permission to personalise services? Watch this infographic for some possible answers.
The past 12 months have been transformational for the sales profession, with sales reps and leaders adapting overnight to find new ways of selling and engaging their customers.
