Five industry leaders discuss transforming company cultures, putting employees and customers first and creating digital ready businesses fit for the modern age.
If you do what you love, you’ll never work a day in your life, right? Not quite. In fact, a strong sense of purpose might make it easier to ignore your limits. Before I was an Account Executive at Salesforce, I was a cyclist constantly training for my next big goal – I know all too well how tempting it can be to ignore the warning signs. The Resilience Project’s Hugh van Cuylenburg tells us how to manage burnout and build resilience as a team.
There’s a dual challenge for customer service in Australia and New Zealand.
Each year, we speak with thousands of consumers and business buyers for our State of the Connected Customer research – and for the latest edition we spoke with more than 15,000.
Founded in New Zealand in 1934, Fisher & Paykel retails household appliances in more than 30 countries. In addition, the company has a large network of customers, including builders, designers, retail partners and,…
A talk with two Trailblazers reveals the massive changes underway in customer experience and service – and how your business can benefit.
The shift to digital is happening quickly and it is clear that ‘one size fits all’ no longer works as a sales technique.
Reopen. Rebuild. Recover. We can all agree on the destination but how do we get there? One critical element will be digital government. Here, Gisele Kapterian discusses why.
Salesforce Live: Australia and New Zealand 2021 kicks off on 24 March and we can’t wait for you to join us. Don’t miss this live brand experience.
