Trusted, timely information is essential to make decisions for the health and safety of employees, loved ones, customers and community. Here’s how to find it.
Here are seven steps to help you communicate the impact of a situation and next steps to your customers.
In this time of tremendous global challenge and continued business transformation, we’ve created Leading Through Change, a series for senior executives, small business leaders and those in between
Pivot, pivot, pivot! We spent 10 days turning Salesforce’s largest APAC event, attracting more than 10,000 onsite attendees and taking more than six months to organise into Salesforce World Tour Sydney, a fully virtual event.
These days consumers and businesses no longer think of artificial intelligence (AI) as something from a sci-fi movie or book – that’s because AI is now part of everyday life. Just think of Netflix’s suggestion algorithm, Uber’s location algorithm and even Tinder’s matching algorithm – all business models powered by AI to help drive consumer decisions.
Artificial intelligence is automating and streamlining the time-consuming and complex processes associated with managing channel partners. Here’s four ways to empower your partners to boost their performance.
The best sales reps can read people and adapt their approach according to what they intuit. Insight, instinct, empathy – they’re all abilities that a talented sales rep will call on when developing a relationship with a client, especially in those tricky early days.
I'm not concerned about AI superintelligence ‘going rogue’ and challenging the survival of the human race – that science fiction is unsupported by any scientific research today. But I do believe we have to think about any unintended consequences of using this technology.
Three Salesforce riders and a trusty support crew joined 120 fellow cyclists and a huge crew for Westpac Ride for a Cure 2020, a Tour de Cure (TDC) event that raised more than $1 million for cancer research, awareness and patient support organisations.
New research has revealed massive opportunity and significant risk for governments at all levels, and customer experience is the key to both (CX).
