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Bringing dynamism to the UK’s energy market with Salesforce

Innovation is key to National Grid's drive to becoming a net zero organisation and this lighthouse project shows how digital technology can help it reach this goal.

We wanted to be faster and more iterative in our development approach quicker to absorb feedback and quicker to make improvements.

Richard Wiles
Digital Architect, National Grid

Around 90% of the new generators we are supporting are delivering greener, cleaner energy.

Dave Adkins
Head of ConnectNow, National Grid

With such customer diversity, the only way we could produce ConnectNow was by putting something in front of people every four to five weeks. Salesforce gives us native web standards, a sandbox environment, and a rich developer experience. It means the distance from prototype to production is much shorter.

Richard Wiles
Digital Architect, National Grid
250
customers onboard for initial launch