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Health Cloud Pricing

Grow healthy relationships on a customer-first health platform.

First, choose the right healthcare product for your business needs.

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Health Cloud Enterprise

Out-of-the-box CRM for healthcare.

$ 350

USD/User/Month

(Billed annually)

Clinical and Insurance Data Models
Integrated Care Management
Omnistudio and FlexCards

Health Cloud Unlimited

Unlimited CRM power and support for healthcare.

$ 525

USD/User/Month

(Billed annually)

Everything in Enterprise, plus More Storage and Automation
Predictive and Generative AI
Premier Success Plan and Full Sandbox

Health Cloud Agentforce 1 for Service

Everything from Unlimited Edition, plus Agentforce for Health Cloud, Flex Credits, Data Cloud, Slack, Analytics, and more.

$ 750

USD/User/Month

(Billed annually)

Customer Community Plus
Customer Experience Intelligence
Tableau Next

Health Cloud Agentforce 1 for Sales

Everything from Unlimited Edition, plus Agentforce for Health Cloud, Flex Credits, Data Cloud, Slack, Analytics, and more.

$ 750

USD/User/Month

(Billed annually)

Sales Performance Management
External Partner Apps
Tableau Next

This page is provided for information purposes only and subject to change. Contact a sales representative for detailed pricing information.

Compare editions and top features.

Download the comparison chart

	Health Cloud Enterprise $ 350 user/month $ 350 user/month 350 € user/month AU$ 490 user/month 42,000 円 user/month 3,500 kr user/month £ 280 user/month	Health Cloud Unlimited $ 525 user/month $ 525 user/month 525 € user/month AU$ 735 user/month 63,000 円 user/month 5,250 kr user/month £ 420 user/month	Health Cloud Agentforce 1 for Service $ 750 user/month $ 750 user/month 750 € user/month AU$ 980 user/month 84,000 円 user/month 7,000 kr user/month £ 560 user/month	Health Cloud Agentforce 1 for Sales $ 750 user/month $ 750 user/month 750 € user/month AU$ 980 user/month 84,000 円 user/month 7,000 kr user/month £ 560 user/month
Agentforce for Health Cloud	Available for purchase	Available for purchase
Clinical and Insurance Data Models	Available for purchase	Available for purchase
Social Determinants	Available for purchase	Available for purchase
Integrated Care Management	Available for purchase	Available for purchase
Utilization Management	Available for purchase	Available for purchase
Data Cloud for Health	Available for purchase	Available for purchase	2.5 M credits/org/year & 1 TB Storage, 20 GB storage per user	2.5 M credits/org/year & 1 TB Storage, 20 GB storage per user
Advanced Therapy Management	Available for purchase	Available for purchase
Best of Salesforce for Service	Available for purchase	Available for purchase		Available for purchase
Best of Salesforce for Sales	Available for purchase	Available for purchase	Available for purchase
Unified Health Scoring

	Health Cloud Enterprise $ 350 user/month $ 350 user/month 350 € user/month AU$ 490 user/month 42,000 円 user/month 3,500 kr user/month £ 280 user/month	Health Cloud Unlimited $ 525 user/month $ 525 user/month 525 € user/month AU$ 735 user/month 63,000 円 user/month 5,250 kr user/month £ 420 user/month
Clinical and Insurance Data Models	Available for purchase	Available for purchase
Health Timeline	Available for purchase	Available for purchase
Patient and Member Card	Available for purchase	Available for purchase
Social Determinants	Available for purchase	Available for purchase
Patient Prioritization Page (Today Page)	Available for purchase	Available for purchase
Care Team and Household Map	Available for purchase	Available for purchase
Care Gaps	Available for purchase	Available for purchase
Care Team Collaboration	Available for purchase	Available for purchase
Referral Management	Available for purchase	Available for purchase
Utilization Management	Available for purchase	Available for purchase
Authorizations	Available for purchase	Available for purchase
Program Management	Available for purchase	Available for purchase
Care Plan Customization and Management	Available for purchase	Available for purchase
Assessments	Available for purchase	Available for purchase
Campaigns and Journeys	Available for purchase	Available for purchase
Risk Stratification	Available for purchase	Available for purchase
EHR Integration	Available for purchase	Available for purchase
HL7-Compliant Interface	Available for purchase	Available for purchase

	Health Cloud Enterprise $ 350 user/month $ 350 user/month 350 € user/month AU$ 490 user/month 42,000 円 user/month 3,500 kr user/month £ 280 user/month	Health Cloud Unlimited $ 525 user/month $ 525 user/month 525 € user/month AU$ 735 user/month 63,000 円 user/month 5,250 kr user/month £ 420 user/month	Health Cloud Agentforce 1 for Service $ 750 user/month $ 750 user/month 750 € user/month AU$ 980 user/month 84,000 円 user/month 7,000 kr user/month £ 560 user/month
Chatter	Available for purchase	Available for purchase
Salesforce Mobile App	Available for purchase	Available for purchase
Files	Available for purchase	Available for purchase
Topics and Recommendations	Available for purchase	Available for purchase
Slack Enterprise Grid	Available for purchase	Available for purchase
Slack Sales Elevate	Available for purchase	Available for purchase	Available for purchase

	Health Cloud Enterprise $ 350 user/month $ 350 user/month 350 € user/month AU$ 490 user/month 42,000 円 user/month 3,500 kr user/month £ 280 user/month	Health Cloud Unlimited $ 525 user/month $ 525 user/month 525 € user/month AU$ 735 user/month 63,000 円 user/month 5,250 kr user/month £ 420 user/month
Case Auto-Assignment	Available for purchase	Available for purchase
Web and Email Case Capture	Available for purchase	Available for purchase
Case Email Auto-Response	Available for purchase	Available for purchase
Case Escalation Rules and Queues	Available for purchase	Available for purchase
Lead-Contact Account Management	Available for purchase	Available for purchase
Service Console Apps	Available for purchase	Available for purchase
Knowledge (Read-Only)
Omni-Channel Routing
Omni-Channel Supervisor
Knowledge (Read-Write)	Additional $75 USD/user/month
Case Milestone Tracker
Computer Telephony Integration (CTI)
Orders Management
Service Contracts and Entitlements
Advanced Case Management

	Health Cloud Enterprise $ 350 user/month $ 350 user/month 350 € user/month AU$ 490 user/month 42,000 円 user/month 3,500 kr user/month £ 280 user/month	Health Cloud Unlimited $ 525 user/month $ 525 user/month 525 € user/month AU$ 735 user/month 63,000 円 user/month 5,250 kr user/month £ 420 user/month	Health Cloud Agentforce 1 for Sales $ 750 user/month $ 750 user/month 750 € user/month AU$ 980 user/month 84,000 円 user/month 7,000 kr user/month £ 560 user/month
Social Customer Service	Available for purchase	Available for purchase
Chat (Live Agent)	Available for purchase	Available for purchase
Facebook Messenger	Available for purchase	Available for purchase	Additional $75 USD/user/month
Next Best Action	Available for purchase	Available for purchase
Help Center	Available for purchase	Available for purchase

	Health Cloud Enterprise $ 350 user/month $ 350 user/month 350 € user/month AU$ 490 user/month 42,000 円 user/month 3,500 kr user/month £ 280 user/month	Health Cloud Unlimited $ 525 user/month $ 525 user/month 525 € user/month AU$ 735 user/month 63,000 円 user/month 5,250 kr user/month £ 420 user/month
Tableau Next	Available for purchase	Available for purchase
Customizable Reports and Dashboards	Available for purchase	Available for purchase
Advanced Reporting Features	Available for purchase	Available for purchase
Health Intelligence	Available for purchase	Available for purchase

	Health Cloud Enterprise $ 350 user/month $ 350 user/month 350 € user/month AU$ 490 user/month 42,000 円 user/month 3,500 kr user/month £ 280 user/month	Health Cloud Unlimited $ 525 user/month $ 525 user/month 525 € user/month AU$ 735 user/month 63,000 円 user/month 5,250 kr user/month £ 420 user/month
Opportunity Tracking	Available for purchase	Available for purchase
Task Management, Activity Feed	Available for purchase	Available for purchase
Next Best Action	Available for purchase	Available for purchase
Offline Access	Available for purchase	Available for purchase
Quotes	Available for purchase	Available for purchase
Contracts	Available for purchase	Available for purchase
Work Order Management	Available for purchase	Available for purchase
Asset Management and Product Tracking	Available for purchase	Available for purchase

	Health Cloud Enterprise $ 350 user/month $ 350 user/month 350 € user/month AU$ 490 user/month 42,000 円 user/month 3,500 kr user/month £ 280 user/month	Health Cloud Unlimited $ 525 user/month $ 525 user/month 525 € user/month AU$ 735 user/month 63,000 円 user/month 5,250 kr user/month £ 420 user/month	Health Cloud Agentforce 1 for Service $ 750 user/month $ 750 user/month 750 € user/month AU$ 980 user/month 84,000 円 user/month 7,000 kr user/month £ 560 user/month	Health Cloud Agentforce 1 for Sales $ 750 user/month $ 750 user/month 750 € user/month AU$ 980 user/month 84,000 円 user/month 7,000 kr user/month £ 560 user/month
OmniStudio	Available for purchase	Available for purchase
OmniScript	Available for purchase	Available for purchase
FlexCards	Available for purchase	Available for purchase
Intelligent Document Automation	Available for purchase	Available for purchase
Decision Tables	Available for purchase	Available for purchase
Business Rules Engine	Available for purchase	Available for purchase
Integration Procedures	Available for purchase	Available for purchase
Data Processing Engine	Available for purchase	Available for purchase
Email Integration with Gmail	Available for purchase	Available for purchase
Web Services API	Available for purchase	Available for purchase
Custom Profiles and Page Layouts	Available for purchase
Lightning App Builder	Available for purchase	Available for purchase
AppExchange App Integration	Available for purchase	Available for purchase
Email Templates	Available for purchase	Available for purchase
Data Storage Per User	Available for purchase	Available for purchase
File Storage Per User	Available for purchase	Available for purchase
Lightning Flow Automation (Flow + Process Builder)	Available for purchase	Available for purchase	Unlimited	Unlimited
Unlimited Custom Applications	Available for purchase	Available for purchase
Developer Sandbox	Available for purchase	Available for purchase
Developer Pro Sandbox	Available for purchase	Available for purchase
Roles and Permissions	Available for purchase	Available for purchase
Record Types (Per Object)	Available for purchase	Available for purchase
Full Sandbox	Available for purchase	Available for purchase	1 Full Sandbox included per org	1 Full Sandbox included per org
Partial Sandbox	Available for purchase	Available for purchase	1 partial sandbox included per org	1 partial sandbox included per org
Salesforce Identity	Available for purchase	Available for purchase
Approval Processes	Available for purchase	Available for purchase

	Health Cloud Enterprise $ 350 user/month $ 350 user/month 350 € user/month AU$ 490 user/month 42,000 円 user/month 3,500 kr user/month £ 280 user/month	Health Cloud Unlimited $ 525 user/month $ 525 user/month 525 € user/month AU$ 735 user/month 63,000 円 user/month 5,250 kr user/month £ 420 user/month	Health Cloud Agentforce 1 for Service $ 750 user/month $ 750 user/month 750 € user/month AU$ 980 user/month 84,000 円 user/month 7,000 kr user/month £ 560 user/month	Health Cloud Agentforce 1 for Sales $ 750 user/month $ 750 user/month 750 € user/month AU$ 980 user/month 84,000 円 user/month 7,000 kr user/month £ 560 user/month
Digital Engagement	Available for purchase	Available for purchase		Available for purchase
Data Cloud	Available for purchase	Available for purchase	2.5 M credits/org/year & 1 TB Storage, 20 GB storage per user	2.5 M credits/org/year & 1 TB Storage, 20 GB storage per user
Agentforce for Health Cloud	Available for purchase	Available for purchase
Flex Credits	Available for purchase	Available for purchase	1M/org/year	1M/org/year
Customer Community Plus for Health Cloud	Available for purchase	Available for purchase		Available for purchase
Feedback Management	Available for purchase	Available for purchase		Available for purchase
Service Cloud Voice	Available for purchase	Available for purchase		Available for purchase
Scheduler	Available for purchase	Available for purchase	400 service appts/mo	400 service appts/mo
Salesforce Maps	Available for purchase	Available for purchase	Available for purchase
Sales Planning	Available for purchase	Available for purchase	Available for purchase
Sales Programs	Available for purchase	Available for purchase	Available for purchase
External Apps for Health	Available for purchase	Available for purchase	Available for purchase
Salesforce Spiff	Available for purchase	Available for purchase	Available for purchase
Customer Experience Intelligence	Available for purchase	Available for purchase		Available for purchase

	Health Cloud Enterprise $ 350 user/month $ 350 user/month 350 € user/month AU$ 490 user/month 42,000 円 user/month 3,500 kr user/month £ 280 user/month	Health Cloud Unlimited $ 525 user/month $ 525 user/month 525 € user/month AU$ 735 user/month 63,000 円 user/month 5,250 kr user/month £ 420 user/month
Salesforce Foundations	Available for purchase	Available for purchase
Agentforce Flexible Agreement	Available for purchase	Available for purchase
Marketing Campaign Templates*	Available for purchase	Available for purchase
Email Nurtures*	Available for purchase	Available for purchase
Audience Segmentation*	Available for purchase	Available for purchase
Direct Payment Links (Commerce Pay Now)*	Available for purchase	Available for purchase

*Agentforce requires the $0 Foundations SKU, which includes 1,000 leads, marketing email campaigns, Commerce Storefront, MIAW, and Data 360 segmentation & activation credits. Additional credits, data storage, or channels may be required depending on usage.

Extend the power of Health Cloud with these related apps and add-ons.

Agentforce for Health Cloud

Boost productivity with limitless assistive AI, purpose-built for Health Cloud.

Data 360 for Health

Starting at $0 USD (Provisioning)

Personalize every patient, provider, and partner interaction and drive measurable outcomes with unified health insights.

View detailed pricing

Home Health

Starting at $30 USD/Login/Month

Deliver connected healthcare experiences in the home.

View detailed pricing

Provider Network Management

$100 USD/User/Month

Transform provider network management and self-service.

View detailed pricing

Digital Insurance

Starting at $180,000 USD/Year/Org

Transform quoting, enrollment, benefits management, and renewals.

View detailed pricing

Group Benefits

($60k/Per 3M Group Credits)

Automate your entire group benefits value chain on a single platform for faster speed to market.

*To be bought with Digital Insurance

View detailed pricing

Analytics for Health and Life Sciences

$165 USD/User/Month

Get AI-powered insights with pre-built analytics for providers, payers, and public health.

View detailed pricing

View add-ons

Then, choose the Success Plan that’s right for your business.

With resources, guidance, and technical support, our three levels of Success Plans help your business get more value from Salesforce and prepare your data for a future with AI.

Standard Success Plan

Set your company up for success with self-guided, always-on resources.

Included in all licenses

Access to Knowledge Articles, documentation, and Trailhead
Global Trailblazer Community

Learn more

Premier Success Plan

Start strong and grow your business with expert guidance and expedited support.

30% of net license fees

Expert guidance and product education
Health checks and recommendations
Access to 24/7 support for business-stopping issues
Bundled with Unlimited Edition

Learn more

Signature Success Plan

Get the most value from Salesforce with a proactive partnership and personalized experience.

Contact your account executive

Designated Customer Success Manager
Customer Success Score
Proactive Monitoring and Key Event Management
Fastest 24/7 support response times

Learn more

Find your path to AI success with the right experts and apps.

Professional Services and Salesforce Certified Partners provide services to get you started with data and ensure long-term success with AI. Depending on your unique business needs, engaging with either or both can maximize your ROI.

Professional Services

Realize value quickly and become self-sufficient with Salesforce.

Learn about Professional Services

Partners

Innovate and grow faster with pre-built apps and expertise on AppExchange.

Learn more

Ready to take the next step with the #1 AI CRM?

Start your trial.

Try Health Cloud free for 30 days. No credit card. No installations.

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Talk to an expert.

Tell us a bit more so the right person can reach out faster.

Request a call

Watch a demo.

Learn how Salesforce empowers healthier connections.

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