Salesforce Innovation Circle
As part of Dreamforce to You, Innovation Circle brings you inspiring stories of innovation and success
Originally Aired 23 September
Take the next steps in your digital transformation journey
Join us for an afternoon of inspiration. As part of Dreamforce to You, Innovation Circle features inspiring stories of innovation and success. Join us and discover how to build a more resilient and adaptable business through technology - fast.
This event is ideal for:
- Business and IT professionals looking to create seamless customer experiences
- HR executives needing to reimagine the employee experience for today’s hybrid workplace and what technologies are transformational right now
- Leaders who need to empower teams to build faster with low code and pro-code solutions
Build a more resilient and adaptable business through technology - fast.
Hear directly from our Trailblazers at Coles, University of Melbourne, Audata, and the Department of Education (SA) to see how they are innovating and what technologies they use to succeed in customer experience, employee experience and engagement, application development using clicks not code, and integrating data across the whole organisation.
Plus enjoy breakout sessions with our Trailblazers, which will also feature practical demonstrations of these technologies at work.
Agenda
The imperative to digitally transform is now more heightened than ever. The question is, how? Join us for a thought-provoking keynote by leading business and IT leaders to learn how to build a more resilient and adaptable organisation...fast, and what technologies you need to make that happen.
Plus hear from Didier Elzinger, Founder & CEO of Culture Amp in ‘The Imperative To Engage in Today’s World’.
After the main session, you will have an opportunity to join the breakout sessions listed below. They will be repeated so you have the opportunity to choose two on the day.
In this session we’ll hear from University of Melbourne and how they transformed digitally with “OneCRM” unifying and personalising prospective students and parents, teacher and student communications and engagement. Plus, due to COVID 19 constraints, learn how they transformed their annual open days to a digital experience in 5 weeks. Hear how they were able to pivot to a seamless interactive Open Day utilising interactive open day, on-demand content and bookable On Campus tours, leveraging Salesforce CRM and data as the anchor.
In this session you will hear how the Coles HR and IT teams worked together to re-invent how employees engage and connect with the HR function. With over 100,000 staff dispersed across the country they needed to streamline how they responded to both transactional (how to recruit, etc..) and cyclical enquiries (performance review, etc..) from their employees and how to make it easily accessible. Hear how this function was centralised, the approach taken and the technology used.
In this session hear from Audata and how self-taught coder Keegan Bakker came up with an idea, and within less than five minutes took the code on the desktop and turned it into a live app. Keegan never intended to start his own business, nor did Keegan have plans to expand globally , and now The Audata Promo App has been white labeled by the worlds largest media brands.
Join this session where Sean Cummins, Director of ICT Projects, Department of Education, South Australia, will share how an API-led approach has enabled them to build an innovative student-centred online service for public schools and pre-schools, enabling them to deliver world class education. Sean will also share his tips for building a digital transformation strategy and how to create a common language between the end user, business leadership and technology teams.
In this session we’ll hear from University of Melbourne and how they transformed digitally with “OneCRM” unifying and personalising prospective students and parents, teacher and student communications and engagement. Plus, due to COVID 19 constraints, learn how they transformed their annual open days to a digital experience in 5 weeks. Hear how they were able to pivot to a seamless interactive Open Day utilising interactive open day, on-demand content and bookable On Campus tours, leveraging Salesforce CRM and data as the anchor.
In this session you will hear how the Coles HR and IT teams worked together to re-invent how employees engage and connect with the HR function. With over 100,000 staff dispersed across the country they needed to streamline how they responded to both transactional (how to recruit, etc..) and cyclical enquiries (performance review, etc..) from their employees and how to make it easily accessible. Hear how this function was centralised, the approach taken and the technology used.
In this session hear from Audata and how self-taught coder Keegan Bakker came up with an idea, and within less than five minutes took the code on the desktop and turned it into a live app. Keegan never intended to start his own business, nor did Keegan have plans to expand globally , and now The Audata Promo App has been white labeled by the worlds largest media brands.
Join this session where Sean Cummins, Director of ICT Projects, Department of Education, South Australia, will share how an API-led approach has enabled them to build an innovative student-centred online service for public schools and pre-schools, enabling them to deliver world class education. Sean will also share his tips for building a digital transformation strategy and how to create a common language between the end user, business leadership and technology teams.
Speakers
Brendan Cooling
University of Melbourne
Judy Fang
Salesforce
Daniel Farrell
Coles
Keegan Bakker
Audata
Sean Cummins
Department of Education, South Australia