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How to Scale Service with Generative AI and Einstein GPT

Companies around the world are struggling to balance dueling priorities of meeting customer demands and driving agent productivity.

As a result, the demand for efficient and intelligent service is increasing, making AI an imperative. Generative AI, in particular, has the potential to help companies connect with customers in new ways.

Join us to learn how Service Cloud Einstein and Einstein GPT will change the game for customer service and enable companies to:


• Personalise every interaction with trusted data
• Boost service team productivity by automating tasks
• Build and deploy AI solutions faster across all channels


Featured Speakers:

  • Rebecca Curtin, Senior Product Marketing Manager, Service, APAC, Salesforce
  • Vladimir Bojchev, Lead Service Specialist, Salesforce
  • Meagan Meyers, Sr Manager, Product Marketing - Service Cloud, Salesforce

 

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