Deloitte Digital report: Restoring trust in financial services in the digital era.

Questions? Call us at 1800 667 638 (AU), 0800 450 064 (NZ).

Australian financial services institutions are facing a crisis of trust. With the Royal Commission exposing significant failures of providers, rising customer expectations, technological advancements and new competition, the financial services industry needs to adapt and deliver.

In this report, you’ll identify trends that will help shape your business and see examples of companies getting it right. Some highlights include:

  • Trust is not a campaign, it demands sustained effort
  • Relevance in the face of growing expectations requires thinking on personalisation, wearables, mobile and bots
  • Technologies of the 4th Industrial revolution will shape financial services
  • Financial firm of the future is about new platforms, partners, and ecosystems
 

Get the report now.

Please fill out all fields.
Enter your first name
Enter your last name
Select your title
Enter a valid email address
Enter a valid phone number
Choose a valid country
Agree to all disclosures below.
By registering I confirm that I have read and agree to the Privacy Statement.
This field is required.
 
 
 
 
Truste Verified Privacy. Powered by TrustArc