The Anatomy of the Online Giving Experience: A Mystery Donor Perspective

Webinar On Demand

In a global partnership with Next After Institute, Salesforce.org and Donor Republic recently explored the online experience of 630 non-profit organisations in 9 countries through the lens of a donor.

This on-demand webinar, hosted by F&P in partnership with Salesforce.org and Donor Republic, unpacks the findings of this research in relation to the Australian market, and explores:

How hard is it to actually make a donation?
What differentiates a good donor/supporter experience from the rest?
The 5 key friction points you should focus on to maximise online giving
Best practices in reducing online friction

Want to learn more about Salesforce's commitment to nonprofits, educational institutions and philanthropic organizations? We believe in technology for social good. Visit Salesforce.org >

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The Anatomy of the Online Giving Experience: A Mystery Donor Perspective

Webinar On Demand

Watch the webinar recording.

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