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7 Best Practices for Top-Notch Customer Service

How to give every customer white-glove treatment with help from customer service software.

73 %
of consumers say one extraordinary experience raises their expectation of other companies.
Salesforce mascot Astro standing in a green field, wearing a headset, and holding the Service Cloud pink heart logo.

Take the first step with Service Cloud.

Deliver personalised customer service at scale. Bring all of your support needs onto one platform so you can decrease costs while increasing efficiency.

72 %
of customers expect representatives of a company to have the same information about them.
Salesforce mascot Einstein showcasing the title slide of the State of Service report.

Dig into our latest customer service research.

High-performing service organisations are using data and AI to generate revenue while cutting costs — without sacrificing the customer experience. Find out how in the 6th edition of the State of Service report.