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Media Cloud: Scale Growth with the #1 AI CRM for Media
Integrate your audience and advertiser data to maximise monetisation across every channel with the #1 AI CRM for media. Get faster ROI with prebuilt modules, workflows, automations and applications that deliver the most commonly used business processes for media. Reduce your overall operating expenses with time-saving process automation.
Leading brands boost operational efficiency and advertising sales with Media Cloud.
What can you do with Media Cloud?
Launch and monetise experiences faster with AI. Simplify your media business processes and make it easier to scale. Connect audience and advertiser data to drive deeper personalisation. Media Cloud is built on top of Sales Cloud and Service Cloud, so you get the #1 AI CRM for media customised for the industry.
Gain efficiencies and save costs with the #1 AI CRM for media and entertainment.
Leverage an out-of-the-box, customisable and extensible data model for media and entertainment providers built directly on the Salesforce Platform.
Craft dynamic customer interactions without code and deploy to multiple channels and devices.
Create processes with agile and personalisable automated decisions across media industry workflows.
Reimagine advertising sales with an AI powered media CRM.
Accelerate sales, streamline operations and optimise campaign performance.
Leverage advanced order capture and guided selling capabilities with a catalogue-driven, media-specific CPQ that supports attribute-based pricing and highly complex business rules.
Cut costs and drive efficient growth with the customer-first, distributed Order Management system built directly into your media CRM.
Deepen customer loyalty with data-driven subscriber management.
Monetise audiences faster, launch B2C and B2C subscription services and deliver personalised journeys at scale.
Drive engagement and stickiness with personalised subscriber journeys and intelligent recommendations.
Media Cloud Pricing
Find the right Media Cloud edition for your business needs.
Media Cloud Growth
Deeply customisable CRM for media and entertainment providers.
AU$
455
AUD/User/Month
(Billed annually)
- Omnistudio
- Business Rules Engine
- Actionable Relationship Centre
Media Cloud Advanced
Scale media monetisation across channels with key features.
AU$
665
AUD/User/Month
(Billed annually)
- Advertising Sales Management
- Subscriber Lifecyle Management
- Industries CPQ
This page is provided for information purposes only and subject to change. Contact a sales representative for detailed pricing information.
We got everything right from the first go when working with Professional Services. Before, we used to make some mistakes and we used to spend time refactoring.
Samuel Dall’AgnolIT Director, Grupo Globo, Records
Get the most out of the #1 AI CRM for media with thousands of partner apps and experts.
Maximise ROI with the #1 Success Ecosystem.
From support, expert guidance and resources to our partners on AppExchange, the Success Ecosystem is here to help you unlock the full power of your full investment.
Learn new skills with free, guided learning on Trailhead.
Hit the ground running with media tips, tricks and best practices.
Ready to take the next step with the world’s #1 CRM for media?
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Try Media Cloud free for 30 days. No credit card, no installations.
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Frequently Asked Questions
A media CRM (Customer Relationship Management) system is a specialised software solution designed to meet the unique needs of media and entertainment businesses. It serves as a centralised platform to manage and optimise interactions with clients, advertisers, partners and other stakeholders in the media industry.
Media Cloud is Salesforce's purpose-built product for the media and entertaiment industry. It helps media and entertaiment companies sell advertising and media content smarter, faster and more efficiently by providing everything sales teams need on one integrated platform. It also helps companies to automate processes and manage the entire subscriber journey.
All media and entertainment companies including: publishers, broadcasters, advertising agencies, gaming, sports, studios, retail media, entertainment and more.
A media CRM is important because it helps your company to automate and monetise your business. It helps you to maximise customer lifetime value, lowers costs and accelerates media and entertainment industry innovation.
With Media Cloud, you can improve efficiencies, manage the entire subscriber journey, launch tailored products, packages and promotions faster, repidly grow media revenue and accelerate advertising sales.