Dreamforce 2024: Key Announcements and a New AI Era with Agentforce
All the biggest news from the largest AI event in the world
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Customer Success Stories
Carnegie
“The insights and time we’ve gained by using the technology has allowed us to grow rapidly and continue to innovate in ways that were unimaginable before partnering with Salesforce.”
Indiana Fever
“Our agents now have a consolidated view of the information they need to respond to guests efficiently, accurately, and with better personalization. This helps us serve our key stakeholders: our franchisees, our guests, and our team members.”
hipages Group
“Agentforce and Data Cloud are going to be a core part of our ecosystem, helping us connect better with our customers and tradies, navigating our data storage and access challenges, and ensuring our team members no longer need to ‘swivel chair’ from system to system to get the job done.”
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Demos: Agents in Action
Sales Coach Agent
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Service Agent
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Stories & Insights from the Newsroom
Leadership Insights
It won’t just be chatbots or copilots or agents serving business needs — it will be all of them operating as one to shape the future of enterprise IT.
EVP, Salesforce AI Platform
Our vision is bold: to empower one billion agents with Agentforce by the end of 2025. This is what AI is meant to be.
Chair, CEO and Co-Founder, Salesforce
It’s people with AI — it’s not people versus AI. It’s a way of bringing these sorts of complementary skills and intelligence to the table to get even better business outcomes.
Paula GoldmanChief Ethical and Humane Use Officer, Salesforce
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