Salesforce has celebrated the success of its partner community across ANZ, announcing several awards at the Agentforce Partner Summit in Sydney today.
According to research by IDC, Salesforce and its ecosystem of customers and partners in Australia are projected to generate over 245,000 jobs and over $46 billion in business revenues by 2028.* The awards recognise and celebrate the impact these partners have across ANZ, and for their outstanding innovation and transformative solutions in support of Salesforce customers across the region.
Held on the eve of Agentforce World Tour Sydney, the Partner Summit brought together partners and leaders from across the Salesforce ecosystem to discuss actionable strategies for how Agentforce will unlock new pathways to success for companies across Australia and New Zealand.
Agentforce is the agentic layer of the Salesforce Platform for deploying autonomous AI agents across any business function. With Salesforce’s deeply unified platform that combines the power of Agentforce, Data Cloud, and Customer 360 applications, businesses, developers, and partners can build autonomous AI agents that will collaborate with humans to achieve unparalleled customer success.
- Deloitte was named the overall ANZ Partner of the Year, in recognition of its holistic and exceptional contribution to customers, partner ecosystem participation, and the impact of its positive local partner leadership.
- Accenture’s work with the Queensland University of Technology’s Digital Connections program took the Innovation Award, while DXCs support for Solar Victoria’s mission earned them the Impact Award, recognising outstanding work in areas of equality, sustainability, workforce development or philanthropy.
- Team Circle, who only joined the Salesforce partner ecosystem in the last 12 months, was recognised as a Rising Star for its customer success, growth and impact in its first full year as a new consulting partner.
- NRI received the Growth Award for their accelerated scale over the last year, with exceptional customer growth and a significant increase in the number of Salesforce credentialed consultants they trained and supported.
- Kaizen ICT won the Customer Success award, recognised for their commitment to customer experience and the exceptionally high positive customer feedback they received over the last year.
Our partners are not just delivering transformative solutions; many of them are implementing Agentforce for their own businesses and demonstrating to our customers the power of empowering employees with a digital labour force firsthand.
Erin Williams, Regional Vice President, Alliances & Channels, Salesforce ANZ
Erin Williams, Regional Vice President, Alliances & Channels, Salesforce ANZ, said the contribution Salesforce partners make across the region is immense. “Up to 70% of all Salesforce implementations are led by consulting partners and we’re incredibly proud of the role they play in being enablers and accelerators for our customers across Australia and New Zealand. Their innovations are helping to set a new standard in delivery, growth and impact, and the quality of award submissions reflect this.”
“These awards have shown just how important our community of partners are in underpinning Salesforce customer success stories. Our partners are not just delivering transformative solutions; many of them are implementing Agentforce for their own businesses and demonstrating to our customers the power of empowering employees with a digital labour force firsthand.”
In accepting the Partner of the Year Award, Angelo Paonne, Partner and National Salesforce Alliance lead at Deloitte, said the business was pleased to have played such an important role in supporting Agentforce and the rise in use of digital labour across Australia.
“We are honoured to be recognised as the ANZ Partner of the Year for 2024, celebrating our second consecutive win. This accolade underscores our unwavering commitment to excellence and reflects the dedication of our remarkable team.”
“Our strong partnership with Salesforce continues to drive transformative success for our clients, and we look forward to achieving even greater milestones together.”
Award Winners & Finalists:
Growth Award:
- Winner: NRI
- Finalists: MakeSense, Sleeq
Rising Star Award
- Winner: Team Circle
- Finalists: SaaSpeople, Elucidate
Innovation
- Winner: Accenture – Queensland University of Technology
- Finalist: Cloudwerx – Allegis Group
- Finalist: Slalom – Xero
Impact
- Winner: DXC – Solar Victoria
- Finalist: Think Beyond – Sonoma Bakery
Customer Success
- Winner: Kaizen ICT
- Finalists: ProQuest Consulting, DataColada
ANZ Partner of the Year Award
- Winner: Deloitte
- Finalists: Slalom, WPP, Comet CX
Additional Resources
- Learn more about Salesforce’s partner ecosystem here
- Download the IDC White Paper, “The Salesforce Economic Impact”
- Learn more about Agentforce World Tour Sydney
*IDC Infographic – Country Addendum, sponsored by Salesforce, The Australia Salesforce Economy: Fueled by AI-Powered Cloud Solutions, doc #US51541723, January 2024
